Privacy Policy

Your privacy is important to us. This privacy policy is intended to give you confidence in the privacy and security of the personal information we obtain from you whether you are browsing our website or submitting a search for available clinical trials.

This privacy policy governs our collection, use, and disclosure of your Personal Information in connection with your use of our website(s) on which this Privacy Policy is linked (“Sites”), such as rxtraclinical.com.

Please carefully read this privacy policy, which is part of our Terms of Use, before using our Sites. If you do not agree with our Terms of Use or this Privacy Policy, you must refrain from using our Sites. By accessing our Sites, you agree to our use of your information consistent with our Terms of Use and this Privacy Policy.

We may ask you to provide us with personal information when you use the Sites, submit a clinical trial search, and at other times. You are not required to provide us your personal information; however, if you choose not to provide the requested information, you may not be able to use some or all of the features of the Sites or we may not be able to fulfill your requested interaction. The information we may ask you to provide includes your name, address, email address, telephone number, and other information you may voluntarily provide on online forms or the Sites’ chat feature.

We automatically collect information in connection with the actions you take on the Sites. For example, each time you visit our website, we may collect the type of web browser you use, the type of device you use, the type of your operating system, the name of your Internet Service Provider, the pages you view on our Sites, referring and exit pages, the date and time of your visit, and the number of clicks to, from, and within the Sites, and the duration of your visits to the Sites. If this information is reasonably capable of being associated with you, we treat it as Personal Information.

We collect information using cookies (a small text file placed on your computer) and other automated tools such as tracking pixels to improve the experience of the Sites. Many web browsers are initially set up to accept cookies. You can change your web browser to refuse all cookies or to indicate when a cookie is being sent. Instructions for how to manage cookies in popular browsers are available at: Internet Explorer, Firefox, Chrome, Safari (iOS), Safari (Mac), and Opera. However, certain features of the Sites may not work properly if you delete or disable cookies.

To allow us to answer your questions and direct you to clinical trials seeking participants.

When you request, to connect you with vendors who will provide you with information about products and services.

To respond to your inquiries and fulfill your requests, such as to send you newsletters.

To send you important information regarding the Site, changes to our terms, conditions, and policies and/or other administrative information.

To send you surveys and marketing communications that we believe may be of interest to you.

To personalize your experience on the Site and our other websites by presenting advertising, products and offers tailored to you.

To allow you to participate in sweepstakes, contests and similar promotions and to administer these activities. Some of these activities have additional rules, which could contain additional information about how we use and disclose your Personal Information, so we suggest that you read these rules carefully.

For our business purposes, such as data analysis, audits, developing new products, enhancing our website, improving our services, identifying usage trends and determining the effectiveness of our promotional campaigns.

Your personal information will never be sold and may only be shared for reasons listed below.

- to our third party service providers who provide services such as contact information verification, payment processing, order fulfillment, customer service, website hosting, data analysis, infrastructure provision, IT services, email delivery services, auditing services and other similar services to enable them to provide services.

- as we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.

If you are a resident of California, you may opt-out of having your Personal Information shared, please let us know by sending us an email at optout@rxtraclinical.com.

All security on our Websites is treated seriously. Where applicable, we undertake security steps, including use of SSL technology, on our back-end systems that store customer account information and to protect data transmissions. However, this is not a guarantee that such data transmissions cannot be accessed, altered or deleted due to firewall or other security software failures.

We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We may disclose personal information and any other information about you to government or law enforcement officials or private parties if, in our sole discretion, we believe it is necessary or appropriate to respond to legal requests (including court orders, investigative demands, and subpoenas), to protect the safety, property, or rights of ourselves, consumers, or any other third party, to prevent or stop any illegal, unethical, or legally actionable activity, or to comply with law.

We may share personal information with businesses controlling, controlled by, or under common control with us. If we are merged, acquired, or sold, or in the event of a transfer of some or all of our assets, we may disclose or transfer personal information in connection with such transaction.

“Do Not Track” is a web browser privacy preference that causes the web browser to broadcast a signal to websites requesting that a user’s activity not be tracked. Currently, our Sites do not respond to “Do Not Track” signals.

Changes in this policy will be posted on our Sites. You are advised to check our Sites regularly to view our most recent privacy policy.